Help & guides
Real Time Information

CT4N are pleased to advise of improvements being made in relation to Real Time Information that will improve your travelling experience, when waiting at the bus stop, via our website and smartphones.
Did you know that there are currently over 1000 bus stops already fitted with real time information displays with a further 400 stops to be installed
What is Real Time?
Real time is the live time prediction of the next bus arriving at your stop.
How does it work?
Buses are fitted with ticket machines that allows the bus to send a signal that is tracked by satellite to pinpoint the location of the bus. This information is then sent back to the real time system which predicts how many minutes away the bus is from the stop.
How do I know if my bus is operating in 'real time'?
If you view the image above, you will see two distinct differences. Journeys which are counting down in minutes or showing due means that the data feed from onboard the bus is communicating with the displays.
Journeys showing a fixed time means there may either be an issue with the data feed from our bus or the journey has not yet commenced.
Messages at Bus Stops
Should there be an incident or issue with any bus service, then our Operations Team will ensure that they relay this information to Nottingham City Council who will then update the displays on our behalf.
Updates and Tracking via Mobile Devices
Further displays are being rolled out at bus stops, including new solar panel displays where an electric feed can not be provided.
Where bus stops are not fitted with a display, you can track your journey with your mobile device via our website and select the service you are waiting for, you can also bookmark your regular bus stop and view the journeys undertaken live.
Who maintains the real-time displays?
The displays are funded, installed and maintained by Nottingham City Council and Nottinghamshire County Council. The councils fund and maintain other infrastructure at bus stops including shelters and timetable cases.
Traffic Light priority
Alongside Nottinghamshire County Council, our buses can now talk to the infrastructure in place at some traffic light junctions. If a late bus arrives at one of these junctions, the traffic lights change to green and the our bus receives a helping hand to get the bus back on time.