Help & guides

Customer Service

The team at CT4N are here to help with any queries you may have. 

If you feel we have let you down or one of the team has delivered excellent service, then we want to hear from you. 

Contact us

When contacting us, please provide as much information as you can, including date and time of travel, service number or name of service. If you have a ticket, please retain, as this contains information regarding the bus number and driver number so we can clarify matters quickly.

Send us a letter

CT4N Ltd

Sherwood Bus Garage

Mansfield Road

Nottingham

NG5 2JN

Robin Hood Tickets

If you have a complaint or comment about Robin Hood tickets, then please visit the Robin Hood website.  

On Street Damage

If you should notice a bus stop which is damaged or an electronic display not working at the bus stop, please visit the Robin Hood website.

Complaints regarding Concessionary Passes

CT4N do not issue bus passes or deal with any matters relating to their validity, therefore please contact the local council which issues your pass by clicking on any of the links shown here. Nottingham City Council, Nottinghamshire County Council